Customer Support

Ways to Connect

Our Customer Service team is always happy to help you.

Whatsapp Chat

Response within 24 hrs

For Corpoate?

Email at mographic.info@gmail.com

Locations

Pickup Location

You may collect your order at our location at Bois D'Oiseau Road, Gros BIllot, New Grove (Near Plaisance Mall)

Google Map

FAQ

Frequently Asked Questions

Our professional customer service team is always happy to help you. Please fill the form and we will get back to you as soon as possible

What is your refund or cancellation policy?

Goods once sold or delivered cannot be returned nor the amount is refunded. Please verify properly before leaving our property.
Do you offer installation services for signage?

Yes, we provide installation services for specific products like advertising boards or luminous signage. Contact Mr. Souhayl on Whatsapp 5798 1401 for more details.
How do I place an order?

Browse our Website, Facebook, Instagram or TikTok, take a screenshot of the product you want to order and send us on WhatsApp, we shall get back to you immediately for your order. Response time: 24hrs
Can I make changes to my order after it’s placed?

We allow a maximum of 2 reviews for a design, once the design has been approved, no changes will be allowed.
Can I place an order for today or this week?

Unfortunately NO, all customize orders take an average of 20-30 days for it to be ready.
If i placed an order today, when can I expect to receive it?

Normally within 20-30 days for all customized orders.
Do you deliver across Mauritius?

Yes, we offer nationwide delivery through our logistics partners at Rs 200 only.
How much do your services cost?

Prices vary based on the product and design complexity. Contact us for a free quote on WhatsApp
What payment methods do you accept?

We accept Juice by MCB, Bank Transfers or Cash upon pickup only If you have opted for Home Delivery, you are required to settle the remaining balance via Juice by MCB
Can I customize my designs?

Yes, we provide fully customizable design services. Share your ideas with us, and our team will bring them to life.
Can I use my own design for printing?

Absolutely! You can send us your design via: WhatsApp on 5798 1401 (Souhayl) or 5798 1411 (Madiha), or Email: mographic.info@gmail.com and we’ll print it according to your specifications.
What services does Mographic offer?

We specialize in design, digital printing, offset printing, and signage services and more.
Where is Mographic located?

Mographic operates online and serve clients across Mauritius. All products are finalized through WhatsApp and delivered via our logistics partners or you may collect at our location (Rose Belle).
How can I contact Mographic?

You can reach our sales agents Mrs. Madiha on 5798 1411 or Mr. Souhayl 5798 1401 on whatsapp. We will revert back within 24 hrs